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Privacy policy

1. Controller (Verantwortlicher)2. Categories of Personal Data We Process3. Purposes of Processing4. Legal Bases for Processing5. Data Recipients6. Data Transfers Outside the EU7. Data Retention Period8. Cookies and Tracking Technologies9. Your Rights under GDPR and Austrian DSG10. Data Security11. Automated Decision-Making12. Changes to This Privacy Policy


Last updated: 25.11.2025

This Privacy Policy explains how enm partners("we", "us", "our") processes personal data in accordance with the General Data Protection Regulation (GDPR) and relevant Austrian data protection laws, including the Datenschutzgesetz (DSG).



1. Controller (Verantwortlicher)

enm partners GmbH

Europaplatz 4/2 4020 Linz Austria


 

2. Categories of Personal Data We Process

We may process the following categories of personal data:

  • Identification data: name, email address, phone number

  • Usage data: IP address, device information, log files

  • Communication data: messages sent through contact forms or email

  • Customer data: billing information, order history, contract details



3. Purposes of Processing

We process personal data for the following purposes:

  • To provide and improve our services

  • To communicate with customers and respond to inquiries

  • To process orders, invoices, and fulfill contracts (Art. 6(1)(b) GDPR)

  • To maintain security and prevent misuse

  • To meet legal obligations under Austrian law and EU law (Art. 6(1)(c) GDPR)

  • Based on legitimate interests such as improving website functionality (Art. 6(1)(f) GDPR)



4. Legal Bases for Processing

We process data based on:

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Consent (Art. 6(1)(a) GDPR)

  • Legal obligation (Art. 6(1)(c) GDPR), including Austrian DSG

  • Legitimate interest (Art. 6(1)(f) GDPR)



5. Data Recipients

We may share data with:

  • IT service providers

  • Hosting providers

  • Payment processors

  • Legal or tax advisors

  • Authorities when legally required under Austrian or EU law

All third parties are carefully selected and bound by data processing agreements (Art. 28 GDPR).



6. Data Transfers Outside the EU

If data is transferred outside the EU/EEA, we ensure safeguarding mechanisms such as:

  • EU Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission


7. Data Retention Period

We retain personal data:

  • As long as necessary for contract fulfillment

  • As required by Austrian commercial and tax law (usually 7 years)

  • Until consent is withdrawn (when applicable)



8. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookie types include:

  • Essential cookies

  • Functional cookies

  • Analytics cookies (only with user consent under Austrian TKG 2003)

Users can change cookie preferences at any time.



9. Your Rights under GDPR and Austrian DSG

You have the following rights:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Austrian Data Protection Authority (DSB):

    • Österreichische Datenschutzbehörde, Barichgasse 40-42, 1030 Wien




10. Data Security

We implement technical and organizational measures (TOMs) to protect data from unauthorized access, loss, or misuse, in compliance with Austrian DSG and GDPR.



11. Automated Decision-Making

We do not use automated decision-making or profiling as defined by Art. 22 GDPR.




12. Changes to This Privacy Policy

We may update this Privacy Policy to comply with legal changes or service updates. The latest version will always be published on our website.

If you have any questions regarding this Privacy Policy, contact us at office@enm-partners.com